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Issues and innovations in nursing practice

Issues and innovations in nursing practice Non-verbal behaviour in nursing care which interfere with developing social contact. Because of declining physical function, a lower income and a de- creasing social network, elderly people may have little social contact. For people depending on care, a situation may develop in which the elderly person is mainly reliant on nurses who deliver nursing care (Nesbitt-Blondis & Jackson 1978, Arnold & Boggs 1995, Staab & Hodges 1996). This means that, apart from the fact that nurses need good communication skills to assess the patients' needs and to provide care that is tailored to the individual, there is also a need for communication to create good interpersonal relationships in which there is room for socializing, affection and empathy. These communication aspects can be expressed verbally or non-verbally. However, most authors agree that non-verbal behaviour is an essential method to convey warmth, love and support (Bensing

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